Privacy Policy

Welcome to Bloom ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding your data when you use our iOS application ("Bloom" or "the App").

Bloom is a career development and interview preparation application that helps users improve their job interview skills through AI-powered CV analysis, mock interviews, and personalized feedback.

Information We Collect

Personal Information

When you create an account with Bloom, we collect:

- Email address (required for account creation and authentication)

- Name (first and last name)

- Profile information you choose to share

Authentication Data

- Apple Sign-In information: If you choose to sign in with Apple, we receive your Apple ID and associated email address

- Authentication tokens necessary for secure account management

CV/Resume Information

- CV/Resume files: PDF documents you upload for analysis

- Extracted CV data: Information extracted from your CV including skills, work experience, education, and projects

- Analysis results: AI-generated insights and recommendations based on your CV

Interview Data

- Interview sessions: Job titles, company names, and job descriptions you provide

- Interview questions and responses: Generated questions and your recorded/practice responses

- Feedback data: AI-generated feedback on your interview performance

Audio Data

- Voice recordings: Audio recordings of your interview practice sessions (processed locally for speech-to-text conversion)

- Speech recognition data: Processed audio data used for transcription (handled by Apple's Speech Framework)

Usage and Technical Data

- Device information: iOS version, device model, and app version

- Usage analytics: How you interact with the app (features used, session duration)

- Performance data: App crashes, errors, and performance metrics

- Subscription information: Trial status, subscription type, and billing information

How We Use Your Information

We use your information to:

Provide Core Services

- Analyze your CV/resume to provide career insights

- Generate personalized interview questions based on your profile

- Provide AI-powered feedback on your interview responses

- Manage your account and subscription

Improve Our Services

- Analyze usage patterns to enhance app functionality

- Identify and fix technical issues

- Develop new features based on user needs

Communication

- Send account-related notifications (password resets, subscription updates)

- Provide customer support

- Send important service updates

## Information Sharing and Disclosure

Third-Party Service Providers

We partner with trusted third-party services to provide our app's functionality:

Supabase

- Purpose: Backend database and file storage

- Data shared: User profiles, CV files, interview data

- Privacy policy: [Supabase Privacy Policy](https://supabase.com/privacy)

Google Gemini AI

- Purpose: CV analysis and interview feedback generation

- Data shared: CV text content and interview responses (processed for analysis)

- Privacy policy: [Google Privacy Policy](https://policies.google.com/privacy)

RevenueCat

- Purpose: Subscription management and billing

- Data shared: Subscription status and payment information

- Privacy policy: [RevenueCat Privacy Policy](https://revenuecat.com/privacy/)

Apple Services

- Purpose: Authentication (Sign in with Apple) and Speech Recognition

- Data shared: Apple ID, email, and audio data for speech processing

- Privacy policy: [Apple Privacy Policy](https://www.apple.com/privacy/)

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

- Comply with legal obligations

- Protect our rights and property

- Prevent fraud or security issues

- Protect the safety of users or the public

Data Storage and Security

Data Storage

- Encryption: All data is encrypted in transit and at rest

- CV Files: Stored securely on Supabase with restricted access

Data Retention

- Account data: Retained while your account is active

- CV files and analysis: Only analysis is retained until you delete your account or request deletion

- Interview data: Retained for the duration of your subscription or until deletion

- Audio recordings: Processed locally and not permanently stored

Your Rights and Choices

Account Management

You can:

- Access your data: Request a copy of your personal information

- Update your information: Modify your profile and account details

- Delete your account: Request permanent deletion of your data

Data Controls

- CV deletion: Uploaded CV file is not stored and immediately deleted after analysis

- Interview history: Delete individual interview sessions and responses with account deletion

- Communication preferences: Opt out of non-essential notifications

Data Export

You can request an export of your data in a machine-readable format.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

- Posting the updated policy in the app

- Sending an email notification (if you have provided an email address)

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@tryblooming.com

Subject: Privacy Policy Inquiry

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information we collect

- Right to delete your personal information

- Right to opt out of the sale of personal information (we do not sell your data)

- Right to non-discrimination for exercising these rights

European Union Privacy Rights

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

- Right to access, rectify, or erase your personal data

- Right to data portability

- Right to restrict or object to processing

- Right to withdraw consent